Case Studies and Success Stories | Digital Matter

Remora3 Global trailer tracking solution

Written by Digital Matter | Jun 30, 2026 3:26:16 AM

Challenges 

This African logistics operator lost millions of dollars and assets annually in stolen vehicles and cargo. Traditional trailer tracking methods proved unreliable due to poor connectivity, harsh environments, theft, signal jamming, and slow, fragmented manual processes. 

Solution 

TG Tracking covertly installed Digital Matter Remora3 Global battery-powered GPS devices on over 200 operator vehicles.
Today, the Internet of Things (IoT) trailer tracking solution delivers on-demand insights 24/7 across seven countries into predefined parameters, including truck location, stops, sit time, border geofencing, and more. 

Results 

Since deploying the TG Tracking solution, the operator has achieved scalable, efficient fleet operations across thousands of kilometres, including:

  • millions saved in operating costs
  • improved asset utilisation
  • reduced theft and losses
  • enhanced security
  • dynamic fleet control

Solution Provider

TG Tracking is a global leader in advanced GPS fleet management and Internet of Things solutions, delivering real-time visibility, actionable insights, and asset protection for individuals and businesses by monitoring a range of assets from personal vehicles to large-scale industrial fleets.Beneath Africa’s wild, rugged beauty lies a vast mineral wealth that powers the continent and the world, including copper. Valued for its high electrical and thermal conductivity, copper is widely used in construction, renewable energy systems, electric vehicles, electronics, and antimicrobial surfaces in healthcare.

Most of Africa’s copper is produced in the Democratic Republic of Congo (DRC) and Zambia. Daily, trucks carry 30 to 36 tonnes of copper each, worth hundreds of thousands of dollars, from regional mines to coastal ports in Southern Africa. A single round-trip can pass through seven countries over nearly 6,000 kilometres, along one of the world's busiest freight routes.

Trailer tracking challenges across Africa’s logistics corridors.

For over a decade, African logistics firms have used trailer tracking techniques to reduce theft and loss and accelerate recovery of high-value cargoes. However, conventional methods to track copper shipments across Africa’s vast freight network present persistent challenges.

Many trailer tracking deployments rely on cellular connectivity that can be inconsistent across remote, mountainous, and rural regions, particularly when devices are limited to specific network technologies or lack multi-network support. In addition, devices that require frequent charging introduce ongoing operational overhead, while coverage gaps or inefficient configurations can still lead to periods of limited visibility. In these scenarios, operators may fall back on manual logging processes that are slower, more error-prone, and fragmented across systems, reducing real-time insight into vehicle location, cargo condition, and driver behaviour.

Security risks intensify trailer tracking challenges. High-value cargoes attract organised crime, with skilled thieves finding and removing monitoring devices, or using signal jamming to disrupt visibility. Harsh operating environments, including poor road conditions, extreme temperatures, dust, and vibration, further contribute to device failure rates and reduce tracking reliability.

For Africa’s logistics operators, ensuring secure, timely, and cost-effective long-haul freight transit and delivery is a persistent, complex challenge.

 

 

TG Tracking redefines long-haul trailer tracking with IoT and the Remora3.

Born and raised in South Africa, Nick French, CEO and Founder of TG Tracking, understands the operational realities of moving high-value freight across some of the world’s most demanding logistics corridors. The TG Tracking team has designed and deployed a range of unique Internet of Things (IoT) trailer tracking solutions to address these realities, focused on delivering resilient, low-maintenance, highly reliable visibility at scale.

French and his team have worked with many African logistics operators to improve visibility across their copper transport fleets by covertly installing Digital Matter Remora3 Global tracking devices on their vehicles. The Remora3 Global is a rugged, long-life GPS tracking and Bluetooth® gateway device built for high-reliability asset monitoring in harsh conditions. Its “deploy once” design uses two user-replaceable D-cell batteries that deliver multi-year lifespans, depending on the reporting configuration, significantly reducing maintenance and device servicing requirements.

The Remora3 combines global 4G LTE Cat 1bis connectivity with 2G fallback for continuous visibility across extended regions, while GNSS and cell-tower positioning ensure accurate real-time trailer tracking and location monitoring. Adaptive tracking enables reporting frequency based on movement to optimise visibility and power consumption.

Digital Matter’s longest-lasting battery-powered device, the Remora3 Global, sets a new benchmark for longevity without compromising performance. It supports aggressive, second-by-second trailer tracking, delivering highly accurate speed, run hour, and odometer monitoring; capabilities typically only achievable with wired devices continually connected to power.

Built-in features such as geofencing and impact detection strengthen security and operational control. With IP68-rated ruggedness and covert installation options, the Remora3 is designed for durable, discreet deployments.

Once installed, usually within 20 minutes, the device captures and shares predefined vehicle location and other data, such as movement or sit time, to a cloud-based platform. The cloud platform translates this device data into an interactive online dashboard, providing on-demand trailer tracking insights to help the operator achieve faster, better-informed decision-making.

Unlike traditional wired trackers, which can be time-consuming and costly to install and are often easier for thieves to locate because they require a power connection, battery-powered trailer tracking devices offer a faster, more flexible alternative. They are quick to deploy, easier to conceal for covert tracking, and can even be used as a reliable backup tracker alongside existing systems.

Brad French, Global Sales Director at TG Tracking, says, “We use Digital Matter hardware and software, and our approach to trailer tracking is deliberately hands-on and critical. We run devices from multiple manufacturers daily in our own operations and continuously compare them side-by-side in vehicles fitted with up to 10 different tracking units. Without fail, none match Digital Matter for reliability, durability, and remote visibility in harsh environments. That consistency is why we continue to choose them for our solutions.”

 


 

TG Tracking’s trailer tracking solution helps logistics operator save millions by reducing theft and losses.

In 2026, TG Tracking helped one African logistics operator move from manual, ad-hoc traditional trailer tracking, where valuable trucks and cargo were regularly lost, to systematic monitoring of over 200 trucks every 10 minutes, 24/7, via a single on-demand dashboard powered by the Remora3 devices. Across seven countries, the solution tracks route deviations, trailer sit time, border geofencing, stops, and more while also providing visibility of key performance metrics such as vehicle utilisation, turnaround times, and distance targets to improve operational decision-making.


Nick French says, “
For decades, many African operators have tried to achieve effective trailer tracking. Most simply accept that location updates every few weeks, or even months, is the norm in our landscape. When we demonstrate how our asset tracking solution with the Remora3 Global delivers reliable connectivity across vast, remote distances, with long-life batteries that require little or no maintenance, operators instantly see the commercial impact.”

 

The Remora3 automatically issues alerts when parameters are exceeded, including prolonged border stops, delayed departures after sleepovers, unusually extended sit times, or if a vehicle heads off-course, suggesting it requires recovery.


Brad French says, “
By turning device data into actionable insights in seconds, we’ve significantly improved asset security and utilisation for this operator, tightening operational control and saving millions in ROI. This operator is now scaling from 200 to 800 vehicles across Africa to reduce theft, improve asset utilisation, and save money. Our trailer tracking solutions make a real business impact.”